Susan Hunt´s profile

Reviews (1)

Owners Direct

No comeback

The problem we had was that Owner's Direct don't have any involvement in the actual lettings/bookings so if anything does go wrong you have to sort it out between you and the person you are renting the property from. We had problems with the apartment we rented in Paphos (CY1697) and the owners weren't very helpful at all - in fact we couldn't contact them directly. We had to wait till we got home to raise our concerns but to be honest they didn't care and didn't even offer us compensation/refund. To top it off they didn't return our £200 bond either and I had to chase this up - we did eventually get it back. You can't leave any reviews on the Owner's Direct website which I think is a bad thing - the reviews you see are what the owners have put on themselves (they are obviously only going to put the good ones on there aren't they?)
Just a word of warning to be careful when booking anything through Owner's Direct - although we have booked twice through them in the past and had no problems - we just had a bad experience this time. It has put us off booking through them again.

Susan Hunt´s profile

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Susan Hunt
Female, 1967
Sheffield, United Kingdom