Value for money and great service is something we take for granted, but following my first ever case of faulty memory from this supplier I got in touch with them and explained the situation... Do you know it was one of the most painless and quick processes I've ever encountered? Brilliant example of how to look after customers when things don't go to plan.... A complaint is an opportunity to put things right, not a drain. This is the main reason I will continue shopping at Mr Memory safe in the knowledge that they don't just "chase the sale" but look after their customers... A+++++++
Nosh IT Services
I had never had any interaction with Paperstone prior to my order. I was impressed with the helpful nature of the call handler and the speed at which my order was dispatched. The quick invoicing and email communication was also comforting to know I was being kept in the loop.
Would & have recommended already to fellow business-owners.
Also regards pricing, you were 60% less than a previous supplier, which proves that it's worth shopping around rather than remaining loyal to a more expensive supplier.
nosh IT Services
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