GeorgeW´s profile

Reviews (2)


Good service but orange shut down for the weekend: how come in 2012?

Came to the Westfield store at about 7pm on a Friday evening to get the S3 set up and the PAC code from Virgin etc transferred. After 5.30pm (I didn't know) Orange shut down for the weekend, so the transfer didn't come off- only with a temp number for the weekend. For a phone company to close down for a couple of days and not provide a 24hour service around the world is bonkers. You could farm off the service around the world to English speaking call centres around the world and offer this vital essential part. New Zealand, Australia, Philippines, India then UK, then Canada- and get the coverage.


Text book example of how to do it well.

Kept informed of progress by phone, text and email. keenly priced and delivered exactly when they said it would be.
A text book example of how it should be done.

GeorgeW´s profile

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United Kingdom