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Reviews (2)


Appalling customer service.

Phones as goos as anywhere else though do seem to charge more up front for the actual handset. Reception is very good. However, there customer service is an absolute disgrace - even at quiet times you will usually take at least 15 - 30 minutes just to get through and you will then probably end up speaking to someone who has not got a clue. Even though I get a 25% discount with Virgin I am actually moving to O2.

Virgin - sort out your customer service and the cost of your handsets. 2 stars only awarded for the good network coverage I found.

Superb service.

Sunglasses delivered in under 24 hours and a previous exchange made without any questions asked. It's not often I take time out to write these reviews but sunglasses-shop service was like a breath of fresh air - a really superb level of service.

Many thanks and would not hesitate to use again or recommend to my friends.

John Browes

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John Browes
Male, 1964
Buckingham, United Kingdom