This is a hugely disorgansied company. It's cheap and there's certainly a reason for that. At 4.30am in the morning they had one driver and a cue of 30/40 shivering people waiting for a minibus ride that only holds c.10 people. Driver was aggressive to some people (who I didn't know) who politely asked some fairly straight forward questions (how long will we have to wait? is there another bus). The staff in the office and the drivers (bus and parkers) all seemed to arguing between one another. Although having given them details of the time and date of our return (so they could have car ready) on our return they couldn't find our car. I had to wander the whole car lot (thousands of cars) to find my own car and then get the staff to move the cars in front. The cars are parked bumper to bumper or closer so check for scratches. Generally, I would say the staff are unfriendly and the operation is incompetent. Oh, and you have to leave your keys with them. I wouldn't trust them with a tricycle. Never again.
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