I've always had pretty good service from Expansys.. they're definitely my 'go to' source when I want to acquire any emerging technology and they seem to be pretty efficient. Only on two occasions (out of about 15) have I had problems. One was a truly dodgy handset - probably not their fault - and they refunded pretty quickly. The second was a phone that was locked to the O2 network when supplied (not as advertised).. on this, they didn't cover themselves with glory, telling me that the handset had to be returned to them for up top 3 weeks with no replacement. This - of course - was b#@*!ks. I finally managed to get it done myself through O2 in a couple of days but I shouldn't have had to. They seemed on this occasion not to know anything about anything.
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