Ordered 3 x Toner cartridges from Tesco Direct, which I now understand to basically be more like eBay in the fact that your order is fulfilled by a third party and not by Tesco.
My order was unfortunately fulfilled by "Trove Shopping", who seem near impossible to find any more information on.
My 3 "cartridges" arrived reasonably quickly, but they had actually sent me 3 packs of A4 paper for my £90-odd instead of 3 cartridges! Not exactly great.
They don't reply to emails, don't answer the phone, don't call back, and I'm still here a fortnight later chasing a refund. Useless - avoid at all costs!
I rang Tesco, who didn't want to know and said Trove are nothing to do with them and they would do nothing to assist - great eh!
Rang up several times to query products before purchasing and spoke to several different very knowledgeable staff who were not at all pushy.
Order placed, paid a few more quid for next day shipment and goods arrived 9:30 next morning, with a text from their delivery company at 7:30 that morning to confirm when they would deliver.
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