The online banking service is fantastic and deserves a 5 star rating.
Customer service staff are really nice but getting things done falls short hence the reason for only giving a 3 star rating. Had assurance that a DD that had left my account would be returned to me within 24 hours.... that was last Friday and I am still waiting for the money to appear, no notes on my account of me ever having been in touch with them either? It will be interesiting to see if they are going to heap charges on my account??? Not a happy bunny...............
I needed a super king size mattress and found mattressman the best value site, couldn't be beaten for all round service. They also have free delivery which is rare when you live in the Highlands of Scotland. Got to pick a specific slot for delivery too which I found really useful.
I have recommeded them to friends and family already!!
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