1. After I signed up it took them almost a month and only after about 100 emails from me for them to approve and activate my account.
2. I signed up through a reference link from my boy specifically so that he could benefit and we could both call our parents for their anniversary but after my account was (finally) activated and I emailed Pingo (yet again) to inquire about my brother getting credited I never got not even one single response!
3. I just added money to my account to make a call. but each time I try to make a call I am given a message which says (every) number that I try to call is invalid. Oh? Really? Please tell me how that is so Pingo. And since their track record concerning customer service is disgusting I am not feeling too confident that the situation will be resolved or that I will get my money back and it is a highly inconvenient and frustrating situation.
4. When I inquired about the publicised promotion on their website (which I had taken great pains to follow the procedure stated in order to qualifiy for it) and be credited a certain amount-I never got a response. And I must say the promotional ad is till there on their site!
From now on I will discourage and successfully convince any person I know who is even thinking about signing up for Pingo and will find another company to use.
Pingo, honestly, you suck.
The high number of horrible reviews says it all.
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