Stephan´s profile

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Horrible customer service at RCPlanet

After a few weeks of waiting for a kit I ask their customer-service for a tracking-number so I could see where it is.

But they couldn't send me a number because the kit was not even sent out. Two weeks before, they told me "We are processing it now and should be shipping late today or first thing tomorrow", which was obviously not true. After four weeks of waiting, I didn't receive my order yet...

They really don't care about their customers, so I wouldn't recommend RCPlanet at all. :-(

Stephan´s profile

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Male, 1978