Beautiful products, slick website but RUBBISH service!
As many people did, I bought 3 Groupon vouchers for Bigboy bean bags, placed my order with Infurn and paid 3 lots of delivery charges at £12.95 each back in November. After waiting over 3 months, I have finally today got an email from Groupon telling me Infurn are no longer able to meet the high demand for those products and offering me a different alternative. They didn't even have the courtesy to sent an email direct to THEIR customer, but got Groupon to do their dirty work for them. What I wonder is how come if they are unable to meet the demand, they are still able to sell the products on the Infurn website?
I would never buy from them again and would recommend everyone to stay away!
Wetsuit outlet have a good range of products at VERY competitive prices. They have friendly and helpful staff on the end of the phone. Delivery was fast and returns/re-ordering was simple. They also keep you informed of the progress of orders and returns. I would definitely use them again and recommend them.
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