Dawn´s profile

Reviews (3)


Quick and efficient

This was such an easy process and the products arrived the next day which was very helpful...


Excellent customer service so far

Their website was easy to use and I have recieved quick responses to my questions. The information has been clear and I look forward to receiving my new printer on Tuesday.
The only think I would say is that the product I bought is about £80 dearer than other places but because of my experience with a different company I chose to use Misco which is rated highly.


Poor service, cannot track order, difficult to contact...

I ordered a printer from Osoo as the price was competitive and the main printer in the office had gone wrong so I needed one quickly.
There was no option on delivery, the price being £39.99 but it did not give any information.
Once the order had gone through I was unable to track anything.
I tried calling several times, there is a voicemail that says you're in a queue but actually you're not, it's all a front. I left messages, they never called back.
I emailed and it took 3 to 4 days to receive a reply.
It is going to take them at least 3 weeks to get the printer in stock before dispatching it to me - this is particularly weird in this day and age so be on alert.
I have cancelled the order and expect all monies to be returned to my debit card.
I have ordered the same printer from another company, last night, and it is being delivered on Tuesday next week.
This site is so amateurish beware of using them...

Dawn´s profile

profile image of Dawn
United Kingdom