Definitely a 'stack 'em high, sell 'em cheap' philosophy is the driving force behind this company. Prior to booking, I asked if insurance could be added. I was told this was not an option, but there wouldn't be a problem - there was.
The larger sized package was irreparably damaged and the reciprients subsequent photos suggested that it had been placed under a considerable weight. I can confirm that it was suitably packed - bubble wrap and double boxed.
Parcel2ship refused to return the now worthless item and after a string of requests, they only yesterday (3rd August) declined any compensation - the package was sent early May!!
Unless you can afford the loss or damage to whatever you're sending, avoid at all costs.
Jenny found this review useful
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