Claire Lavery´s profile

Reviews (1)

Pauls Hair-world

poor service, slow delivery and clip in hair that wont stay in place

I have worn hair extensions for the past two years but this is the first and last time I will be obtaining them from this website. I ordered the 20inch clip in hair extensions choc brown with honey blonde highlights £90 on a weds dinnertime and paid £6 delivery. I expected to receive the hair pretty quick as in the past I have bought my hair from and if ordered before 4pm they arrive the following day with free postage.However with pauls hair world that is not the case... My hair still hadn't arrived by the Friday so I rang pauls hair world and was told by a rather snotty employee that my hair had been dispatched on the Thursday so could take up to 5 days with royal mail. I finally received my hair on the following Tuesday almost a week after paying for them and according to the postage stamp they had only been dispatched on Monday so I was basically lied to on the phone just to shut me up it would appear. Then the hair was much lighter than it appeared on-line and noway was there any hint of chocolate brown it was dark blonde so I had to dye the hair and also sew new clips on as the ones that were on the extensions were next to useless... the extensions just kept falling out. I will never buy hair from pauls hair world again and would warn others to avoid this site like the plague. I would highly recommend though it has high quality hair for a very reasonable price and extremely fast delivery with free postage and packing.

Claire Lavery´s profile

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Claire Lavery
Barrow in Furness, United Kingdom