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Reviews (4)

Complete Aquatics

Brilliant Service

Easy to navigate website, with the best prices around on a lot of products. Reasonable delivery charges and quick efficient dispatch. Definitely will use again for all future supplies.

Petfleas

Can't be beaten!

Used petfleas for the first time after a google search. They are the cheapest supplier I've found and with free P&P too you can't go wrong. Really fast turn around and delivery of my order.
I've already recommended them to my family and friends.

banglads.com

Simply Brilliant

Quality products at reasonable prices, with quick and efficient delivery.

Waltons Garden Buildings

will take no responsibility

Ordered my shed and seleceted my delivery date. All was fine until the day before when I had a phone call at 8.30pm (bearing in mind delivery times are stated as 7am-7pm) telling me the shed is on the lorry and will be coming a day early and they would be with my by 11pm! I then receieved a call to say they couldn't get it too me as they were over their driving hours and it would be rescheduled. So after a number of phone calls we got them to agree to deliver the day it was ment to come - we waited and waited and never heard a thing. The next day was then spent calling and being hung up on. The call centre staff don't even know the name or number of their managers so don't bother asking to speak to them!
So monday came round and still no shed. It finally arrived a week after it should have done - with not so much as an apology. So all in all a cheap shed, but don't expect any form of customer service or decent level of communication.

09 August 2011

Reply from Waltons Web Ltd

We would like to apologise for the inconveniences and experience you have encountered. I cannot explain why this has occurred but it is very unusual and we would like to apologise for this.

Thank you for your feedback.

The Waltons Team.

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