Ordered new tent and table with very little time before trip. Came very quickly with a handwritten note to courier expressing 'must be there before' on it, which was lovely.Table was damaged in transit by courier unfortunately, but emailed OW that same day, and because I had a deadline organised my own courier through work, to get it back and requested a refund explaining that I would pick one up locally to avoid same happening. Missed an email offering immediate exchange where OW would pick up damaged table and replace, but they did offer without quibble. The refund was done within hours of the table being received back at OW the next day! Absolutely great service from an internet company - have and will recommend!!
I originally booked a very well known company but was let down VERY badly,in more ways than one. I took the plunge and decided to have a go at doing it ourselves, was a bit nervous because 2 windows are angled bays. Ordered a couple of samples on line, which came within two days of ordering. My partner watched an online video and we measured up and were very extra suprpised when we put all our blinds in the basket and they came to half the price of the other company, and I mean HALF. They took less than 7 working days and are absolutely BEAUTIFUL. I would absolutely recommend to anyone.
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