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when i first went into the store i though great , they can print my 30 year old negatives and i was very pleased , so i gave them to the member of staff , when i returned i got my prints eventually ,when i got home there was a row of negatives missing so i phoned the store and they said no we only processed the ones you gave me , but i was 100 % positive that there was a row missing so the staff looked about and found the row on the floor tried to blame me obviously, but if i had have dropped them i would have had a print already of the missing row , anyway i would never recommend them due to the fact they misplaced my precious 30 year old negative with photos of my mum who passed away a few years ago , they were kept safe all that time and they couldn't even do it for a weekend !

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Female, 1978
glasgow, United Kingdom