I used the site to book an MOT with an AA voucher, and it was slightly complicated, but went OK, and was certainly quick. There was a receipt to print out, which printed easily, and a note on the page that said to check with the branch if it was likely to be busy - how would I know? - to avoid the inconvenience of waiting. I thought this was a bit contradictory, as I'd just booked a day and time for the MOT.
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