I arranged delivery for today and took off work to do so. The delivery was meant to come between 7:30-5:30, and it never came. The record even indicates that it went out on delivery and straight back to the network. After spending an hour on hold for customer service, I arranged redelivery AGAIN for my work address. Now I will have to carry quite heavy items home from work instead of straight to my door. This is really POOR service. I am baffled as to why a company as reputable as John Lewis chooses Citi Link.
George Philip found this review useful
This is an excellent service and very easy to do. If you need some extra dough, Mazuma's the place to go!
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