I see some bad reviews here, but I booked a hotel in Italy and everything was fine. I don't know if it's because they themselves are (apparently) situated in Italy.
Anyway, their price was considerably lower than stated even on the hotel's webpage, and after reading these reviews I actually contacted the hotel to see if they had received my booking (just to be sure). They told me all was in order as it should be.
I also had no trouble with the booking process of hotelsclick. I just didn't encounter any problems whatsoever.
I guess booking hotels in other countries could be problematic, looking at some of the other reviews; perhaps they are exceptions to an otherwise fine service. I really cannot tell, but for me everything worked out just fine.
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