I can't fault the service. I emailed for advice on some strings I wanted for a resonator guitar, tuned in open tuning. I recieved an instant reply asking for a few more details and within half an hour recieved a recommendation that was based on knowledge and experience I don't have. It was also non condescending and friendly. I ordered the strings and they arrived the following morning. I couldn't ask for anything more. Helpful, pleasant and polite, fast and friendly. Rare comodities these days. Not only that but the strings were perfect and exactly what I wanted. Many, many thanks. This is one company I'll definitely come back to.
I was very happy with the service that was provided. The product and the engraving were were excellent. Delivery was very swift and I would definitely recommend Penheaven. i will certainly be using them again. Their website is also excellent and is very clear and easy to use. I can't fault them. Many thanks.
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