June ´s profile
Reviews (3)
Waltons Garden Buildings
Don't buy one unless you can put it up yourself or get someone to do it within 7 days!
We didn't know that we had to return the greenhouse within 7 days. Trusted the website so though would be at least 30 days. We had to wait for a good joiner so a week later when they came and started to erect it they said they'd never worked with anything as complicated and then 1 hour later said that the nuts and bolts were not suitable and would not stay put. When one of them called [name removed] a customer service man told him that this was a common fault and that if I sent them an email he would request a refund upon return. Days went by and I emailed to find out what was happened to our collection of the greenhouse and was told that because 7 days had elapsed I would have to pay £35 for it to be collected. I immediately refused asking for the name of their MD who they gave me. I rang and spoke to [name removed] who tried to persuade me to have a replacement as he said they have sold thousands of the same greenhouses and never had any problems! I flatly refused. I asked him to waiver the £35 and he said he would check this out and call me the next day. He didn't - I rang him again and waited on the line whilst he finished another call. The person on the line then said "Mr [name removed] has just had to go out of the building and said he would ring me later" Of course, I new that later would never come so I reluctantly rang their customer service and agreed to pay the £35 returns charge. If this is how they run their company I can't see it lasting much longer. Stay away from [name removed] if you want a greenhouse!
Reply from Waltons Web Ltd
UK Water Features
Outstanding value, look real
I've bought the Chicken with her chicks and the sheepdog. Very pleased with both. Look so lifelike. Very good prices too. Fast delivery
Festive Lights
Lights, lights, lights
Don't wait until Christmas to light up your garden - buy some fairy lights now from Festive Lights where the customer service is second to none, competitive prices and free delivery - well done!!
June ´s profile
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