Dr Imroz Ali´s profile

Reviews (3)

Maxram

Excellent product and service

The product is excellent and service is very quick. They diliver it very fast. I will buy from them again in future.

Hispek Electronics

I didn't get my item yet 16 days gone

Hi,



Unfortunately I didn't get my item yet but am requested to write a review.

What should I write. I am very dissapointed now. I even don't know when my item will be dilivered. They have taken the postage charge as well to send the item within 2-3 working days.

Imroz

12 September 2011

Reply from Strangewood Ltd

Dear Mr Ali

Please accept our sincere apologies you have had cause to post a poor review.

When you placed this order on 24th August unfortunately we were sold out of this model.

Our sales team called you the same day to confirm if you were willing to wait for our next delivery from Sony in approx 2 weeks time or if you wanted to cancel this order

You informed us then that you were happy to wait, however since the date of your order you have emailed us chasing this order every 2-3 days & every time we have called you or emailed and kept you up to date on the progress.

The delivery charge you paid is the standard delivery charge for camcorders and had the product been in stock it would have been delivered to you within 2-3 days.

We received a confirmation from Sony UK on Friday afternoon that our delivery will be with us tomorrow 13th September.

Your order will be dispatched as soon as this arrives in our warehouse on express service for delivery to you within 48 hours.

Our apologies for any inconvenience caused due to the delay in completing this order.

Hope this clarifies any confusion

Regards

hispek.com team

The Shower Doctor Ltd

Good product fast shipment

I am very happy to get this parts. It is in excellent condition.

Thanks

Dr Imroz Ali´s profile

profile image of Dr Imroz Ali
Dr Imroz Ali
Reviewer
United Kingdom

About