I sent my iPhone in but stupidly forgot to include any details (duh!), so was very nervous that no-one would know who my phone belonged to. After a quick email, I received an almost immediate response asking me to describe the packaging and any other information that could identify my item. After emailing the required information, I received a reply that they had located my item and this was literally five minutes later! I received the full £305 quoted for my iPhone credited to my PayPal account. Wicked service from an honest company!
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