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DO NOT USE THIS WEBSITE! Over priced item's and rude customer services!

I ordered adobe suite for PC and they sent me the mac version it took just over a week to arrive so very very slow delivery and I did not receive a confirmation email of any sort to tell me my payment had been taken or my order has been processed, I have then asked for them to exchange it for me as they have given me the wrong item on there behalf. I rang customer services and they were very rude to me over the phone they were shouting a lot, they then put me on hold and I could hear children in the background still hence they are not a very well run company, when they picked back up I was told I'm not aloud a exchange even though the product is still fully boxed and unopened I'm very annoyed about this as the product has cost me around £1,300, I have now contacted trading standards to see if there is anything they can do to help me get a exchange or even a refund I am not happy at all.

Kanye Parris´ profile

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Kanye Parris
Male, 1995
Portsmouth, United Kingdom