Me and my family thought the bus tours and commentaries by the guide were excellent.
This was spoiled when I asked the guide for details about which bus we should get on for a particular destination. We were barked at with " If you had been listening, you'd have heard...". Not the way to speak to customers. Me and my wife were made to feel like 4 year old school kids rather than 40 year old paying customers. What made it worse was it was I front of a bus full of people. We were left not wanting to ask further questions after our dressing down.
A real shame this happened because the tours and live commentaries are very good.
Ordered a Martin LX1E Guitar from the Reidys website. Was emailed order updates regularly. Received guitar the next day and it was packed really well. A very happy customer all round. Will definitely order from them again.
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