Mark Falconer´s profile

Reviews (2)

Atlantic Shopping - Bar Stools & Dining Chairs

Damaged stool part replaced next day

I purchased a bar stool from this company with the intention of buying another if all ok. The first stool arrived and I suspect it may have been returned previously as the packaging was not intact. During assembly I found that the machined screw hole inserts were missing from the base of the seat. It would have been a real pain to repack and return the whole stool so I phoned the company to see if I could get a replacement part. The person taking my call had to check with a manager but quickly agreed to send a replacement seat and this arrived next day with no need to return the faulty one. This was the ideal solution to the problem, and problem solved I bought a second stool that arrived in new packaging. I would definitely recommend this company because of its no hassle replacement and I would have given 5 stars had the oringinal stool not arrived in faulty condition.


Faultless booking

First time with Alpharooms but would definitely use them again.
Lots of communication and absolutely no issues with any part of the process. AAA+++

Mark Falconer´s profile

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Mark Falconer
Male, 1961
London, United Kingdom