They sold a laptop to my friend who is blind, He had special software to help him use the machine until the hard disk died. Although the Laptop had ON SITE WARRANTY, they refused to send someone out. The asked him to dismantle the laptop ( something most people with full vision would struggle with) to check the hard disk, when told he was blind they still refused to honour the onsite warranty until this proceedure had been carried out
Bought 5 items from amazon over 2 days, the delivery companies they use govern when or if we receive the item, Home delivery network are a useless buch of scruffy oiks that lie on the delivery sheet, turn up if an when they feel like it, and faced with a 300mtr dive up the lane to my house would rather mark the item undeliverable and send it back. Amazon issues a refund then emails you to say if you still want the item then you have to re-order it....HELLO MUPPETS>>>>THATS WHY I ORDERED IT IN THE FIRST PLACE.... Wont order from Amazon again as If i order on line i EXPECT it to be delivered
I did order with another on line shop and had it delivered NEXT DAY
Should have a NEGATIVE STAR SYSTEM one star is far too generous for these AMAZONIAN MUPPETS
Matress mas was good to deal with , but its a shame they used a lying 2bit delivery company. I waited in for delivery as agreed but instead of delivering the matress they simply threw it over the farm gate and left it out in the rain, It was there for 2 days before we found it fallen down hidden behind a skip. good job it was wrapped well otherwise it would have been ruined. Driver actually lied and said he was told to leave it there......Sorry but would not use them again due to incompetent courier.
Website was easy to navigate and found what we wanted with no hassle, delivery arranged and patiently waited.
Delivery driver could not be bothered to open our gate so he threw the mattress over the gate, I fell over during the 2 days it was left to the elements behind a skip so we could not see it, only when about to leave the farm did we notice a very soggy package. Good job that Mattressman had packed it really well so no damage done. Shame a shoddy delivery company can marr the merits of a good company. Would not use them again due to delivery company attitude, Driver even lied on his delivery sheet saying "he was told to leave it by the gate".
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