AntiFaith´s profile

Reviews (3)

Zavvi

quick delivery good price

quick delivery good price - as good as Amazon - site was well designed and easy to use

SerenataFlowers.com

Quick delivery as always, none of the flowers had bloomed though

Quick delivery as always, none of the flowers had bloomed though - leaving my girlfriend thinking she'd done something wrong as I sent her horrible flowers

23 May 2013

Reply from SerenataFlowers.com

Hi Callam,

Thank you for your feedback.

I am awfully sorry to hear that the roses arrived in poor condition on the second occasion! This is certainly not acceptable and we will contact our production team to investigate further.

I have reviewed your order and unfortunately it appears you did not report the issue to our customer service team, unfortunately unless this is done within 2 weeks after delivery taking place they are unable to investigate fully and provide solutions.

I am very sorry for any inconvenience caused.

Kind regards
Katie.Serenataflowers.com

ChemicalUK.com

quick delivery, items as described

dispatched the item within 2 hours of ordering, received first thing the following morning, would recommend to anyone

AntiFaith´s profile

profile image of AntiFaith
AntiFaith
Reviewer
Male, 1988
Coventry, United Kingdom

About