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Reviews (1)

Kaleidoscope

Very Disappointed

I have had a very disappointing experience with this company. I ordered a lovely swimming costume 11 days before my summer holiday, on the understanding that it would be delivered within 3 to 4 days. After 6 days of waiting I rung their customer services department to ask about the item and received a very unsatisfactory response, been told that I would be rung at some point in the next 5 days, even though my holiday was due to start in 4. Despite explaining the urgency in emails and attempts to contact the delivery company nobody responded to me despite the fact that it would have been very easy to resolve.

Appalling will never use this company again and will advise my friends and family against using it.

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Customer
Reviewer
Female, 1968
huddersfield, United Kingdom

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