Chris´ profile

Reviews (4)

Easy to use website

Just made a purchase using a discount code and it worked.
Have yet to receive the item though!


Not the expected experience!

I have just received my first order from Ocado, having previously used Waitrose
Ordering was easy, and texts received re delivery.
Unfortunately it arrived 45 minutes early. I was not at home and my husband duly accepted same. When I got home I checked the paperwork to find quite a few items with very short shelf life. As they give a guarantee next to items I was surprised. Contacted their customer service department to be told the the number of guarantee days INCLUDES the day of delivery! I have never heard such rubbish! This is not stated on the website and so is a deliberate way to mislead customers.
Had I been at home I would have given the items back to the driver.
I will never shop with them again!



Great selection and fast delivery.


Cannot be faulted.

First experince of using this company, and will use again if the price is right!
Delivery was spot on and communication excellent

Chris´ profile

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United Kingdom