David Hogg´s profile

Reviews (3)

HDEW Cameras

Brilliant

What fantastic customer service. Ordered a 5D mkiii which arrived in 2 days. Unfortunately the camera had a software fault which I notified HDEW about the following morning which happened to be New Year's Eve. A replacement body was shipped out to me that same day without any hassle. Explained the problem to HDEW & no silly questions were asked by them. The new body arrived 2/1/14 only New Year's Day slowed it down.
If you are wondering about buying from HDEW I'd say don't worry. Great prices, helpful staff if you call them & best of all good old fashioned customer service.
Highly recommended.

Update 11/4/14. I had an error code on my 5Dmkiii with under 200 shutter releases on the camera. What a pleasure it was to deal with Neal & his team at HDEW. Nothing was a problem. After the camera was checked at a Canon authorised repair centre they decided rather than risk a repair to a intermittent error 80 fault they would exchange the body. I need the camera for a shoot/course in 8 days time, the replacement was here with two days to spare.

GOOD OLD FASHIONED CUSTOMER SERVICE. Thank you HDEW

Topclasscarpentry

Truely Top Class

Sometimes price is not the most important reason to use a company especially on the internet.
Good old fashioned customer service is hard to find these days.
In Karl & Julie at Topclasscarpentry that is what i got.
I had problems with the quality of the Showerwall panels they supplied, not their fault but a manufacturing fault.
Topclasscarpentry lived up to their name & more. Truly Top Class unlike Showerwall who had the money & showed no interest in the customer.
Topclasscarpentry kept me informed as to the progress they were making. Called me on the day & time they said & showed genuine interest in their customers welfare.
This is one company that I would not hesitate to use again or recommend to others.
Thank you Karl & Julie for your help.
David Hogg

David Hogg´s profile

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David Hogg
Reviewer
United Kingdom

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