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Reviews (2)

Ellis Brigham Mountain Sports

Poor service

Ordered goods via Amazon from Ellis Brigham. Received e-mail from on 21 February stating out of stock at central warehouse and trying to source from stores but no further contact since then. Chased them up on 26 Feb to be told that they were all out of stock but they had forgot to inform me and my payment had not been refunded. Needed this at short notice for a skiing holiday and now left with no chance to source them from elsewhere. Not a happy bunny !!!
Will say that the person I spoke to about this was apologetic but doesn't help me now.

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26 February 2013

Reply from Ellis Brigham Mountain Sports

Thanks for the feedback and apologies about the stock discrepancy that lead to a delay in dispatching your order. We're working hard to improve our system to address the issue. In this situation we always offer a discount on a replacement item; please call our customer service team on 0844 3721010 if you would like to discuss further.

Eyewear Outlet

Excellent service

I was very impressed with this company. Great prices and very fast delivery. Would definately recommend .

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TonyO
Reviewer
United Kingdom

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