I placed my order and received the confirmation about my order. I had a query so I emailed and received no reply so emailed again still no reply. Tried to phone and told answered in 20 seconds but just left hanging on as of course they are earning 10p a minute per call. I will also contact Daily Mail as I ordered from www.dailymailselect.com but it turns out the Daily Mail has nothing to do with Easylife Group but it is reflecting very badly on the Daily Mail. Wish I hadn't ordered from them and will never use them again.
Can't fault Click 4 Beds. Needed a 4ft bed urgently and was having problems getting that size delivered by next day delivery. The choice and prices were great and the delivery as promised. I phoned to make sure they could deliver that quickly and was able to speak to someone straight away and he was able to check my order within seconds. Will definitely use again.
I had decided to join 18185 but for the last week I have been trying to complete their application form and there's a fault as half way through the screen changes and it is impossible to complete the form. On one blog no one had been able to find a telephone number for them and others who have joined have not been able to get any response from emails, so I am playing safe and will not use them.
I did have a problem with the payment system when it timed out very suddenly and I didn't know if the payment had gone through. Following an email to Pet Supermarket, I received a quick response, my query was investigated very promptly and I soon had confirmation that the payment had not gone through. I re-ordered without any problem and the office checked this order and promptly confirmed it had gone through without problem. It is this level of attention and care that will make me return to Pet Supermarket.
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