Simon´s profile

Reviews (2)

Nitrotek

SO far so good

Smooth payment option and really pleased with the free delivery options. Thanks I look forward to receiving my glider now!

Nightfreight

Very disappointed and stressful time caused by NON-COLLECTION

I had arranged for a collection of an item on ebay, I arranged with the seller for her to be home all day today to hand over my parcel (she took a day off work).

She has just advised me that no one has come to collect the parcel and wont be around next week to hand over the parcel.

I have a baby due in 5 days and now I am very unhappy and stressed out.

Please help me - I have emailed info@dxfreight.co.uk and await an urgent reply.

I will need this to be collected tomorrow or would like compensation for my time and loss of the item that I have paid for.

UPDATE
Was assured it would be collected after 10am today as no one would be in to hand over - found out it was attempted just after 9am and now driver refusing to go back and collect - DISGUSTING SERVICE - I AM FURIOUS! PLEASE COME AND COLLECT THIS TODAY!!!

07 September 2013

Reply from Nightfreight

Good Morning

Firstly I would like to apologise for the inconvenience you have been caused.

I have investigated your email and can confirm I have arranged for the collection to take place this morning.

Assuring you of our best attentions at all times.
Kind Regards
DX

Simon´s profile

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Simon
Reviewer
United Kingdom

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