Sarah Caswell´s profile

Reviews (3)

Mattressman

Great products at a great price delivered with great customer service!

This is the second time I have used Mattressman. This time I bought online rather than from the store and the site was easy to use. I was able to have the delivery when I wanted it, the 2 hour slot helped me to plan and the guys were GREAT - my central London flat is in the middle of lots of building development and they had a very short time slot to reverse into the site, get the bed and mattress out of the van, up some stairs, into a lift, 10 floors to the flat, and then remove the old mattress via the same process in reverse. They were cheerful and efficient throughout....well done.

Oh and the bed is quite good :)

Parcel2go

Have saved my parcel bacon (globally) on many occasions!

I have used the service many times since mid 2011 to ship paintings worldwide (which I pack and insure myself separately). Parcel2go's service is quick efficient and I particularly like the ability to have a live chat when I have a non standard requirement. Today I spoke to Daniel with the problem that I was arranging a parcel to be collected from a remote site which closed for lunch and he arranged for a message to be sent to the courier requesting that collection happened during the opening hours. Very helpful! hopefully the courier will match this level of service!!!

BiGDUG

Great Price, Great Service (ESPECIALLY when it went wrong) Great BigDug!

Bigdug was recommended by a friend for shelving in a new garage and a workshop. Easy to use ordering, good email information provided and delivery arrived next day. 2 shelves arrived damaged but a call to a helpful customer services department resulted in replacements arriving the next day.

The shelves were easy to put together and are as strong as described.

teeny tiny points to note
- the price on the website changed whilst we were ordering causing consternation....then we realised that the VAT had been added in!!!
- £48 delivery FELT like a lot...but the product was reasonable so we swallowed it and went ahead.

Sarah Caswell´s profile

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Sarah Caswell
Reviewer
Female, 1966
United Kingdom

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