I have used the service many times since mid 2011 to ship paintings worldwide (which I pack and insure myself separately). Parcel2go's service is quick efficient and I particularly like the ability to have a live chat when I have a non standard requirement. Today I spoke to Daniel with the problem that I was arranging a parcel to be collected from a remote site which closed for lunch and he arranged for a message to be sent to the courier requesting that collection happened during the opening hours. Very helpful! hopefully the courier will match this level of service!!!
Bigdug was recommended by a friend for shelving in a new garage and a workshop. Easy to use ordering, good email information provided and delivery arrived next day. 2 shelves arrived damaged but a call to a helpful customer services department resulted in replacements arriving the next day.
The shelves were easy to put together and are as strong as described.
teeny tiny points to note
- the price on the website changed whilst we were ordering causing consternation....then we realised that the VAT had been added in!!!
- £48 delivery FELT like a lot...but the product was reasonable so we swallowed it and went ahead.
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