Waiting for a delivery from these guys has been an absolute nightmare, I have sent emails but no response.
It says that my parcel had been delivered yesterday ,it hasn't. Ive had my mother in law here all week waiting for this parcel and if they had attempted to deliver we would have known.
Z3FGEA039421 is my tracking number and I have tried to use it but due to the poor website and tracking updates making no sense, the tracking id might as well be
UPDATE: Well after Trying to email every email account om their website and ringing and getting no response except for Jenny on here who told me she would look into it but never got back to me i decided to give up and chase the company i had bought it from. Guess what??? They managed to get in contact with XDP straight away. XDP admitted that they had lost my parcel ,bearing in mind that it is a ruddy mattress and not a Envelope or small box. My Seller has now resent the item but by XDP again.
will they never learn????
My advice is dont even bother to contact XDP get in touch with your seller and let them do it
XDP due to deliver replacement mattress today!!! lets see what happens...........................................................
XDP came through this time, mattress was delivered within the stated time. My only issue was the driver literally threw it at my mother in law.
But then again that's something I would have done, so I guess that's an added bonus
happydaz1 found this review useful
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