I purchased a pair of Berghaus boots from Simply Hike only to find that I had ordered the wrong size. I got in touch with their Customer Services who sorted the problem out straight away and forwarded the correct size straight away.
Their delivery is very prompt and you get a window of one hour for the delivery instead of waiting in all day. The boots are excellent and at a good price. What is there to complain about.
Good job Simply Hike.
I purchased a Magellan GPS Explorist 510 from Above and Beyond only to find that it was not compatible with my Mac and therefore was unable to download any software. After consulting the Magellan website I contacted Above an Beyond and after explaining the situation I was able to return the item with the minimum amount of fuss.
I bought these boots after a lot of research and found them to be up to all the great reviews that they have had. The were comfortable straight away with great support around the ankle. The company rang me up to say that they could not supply one of the sizes I had asked for but would send the alternative size straight away which they did.
I ordered one day and they were delivered the next. A great boot and great service.
An excellent website from which I was able to select my trekking poles and at a price I could not get elsewhere. The poles were delivered on 11.5.13 having been ordered on 8.5.13. Unfortunately I was out and instead of Royal Mail putting them in my secure porch as arranged and which instructions incidentally were clearly marked on the parcel, they returned them to the local delivery centre from which I could not collect them until 14.5.13. I also had to make a special journey to do so.
My daughter was delighted with her flowers which I had only ordered late on the previous day. A great service and from my previous experience entirely reliable.
THE COFFEE GRINDER WAS THE BEST PRICE I COULD FIND AND THE WEBSITE WAS SO EASY TO USE. MY ORDER WENT THROUGH VERY QUICKLY AND I WAS GIVEN A TIME SLOT OF ONE HOUR AND THE GRINDER WAS DELIVERED ON TIME. EXCELLENT SERVICE. NO HESITATION IN RECOMMENDING THIS COMPANY.
I bought a pair of Scarpa Kailash boots which are excellent and which I couldn't get anywhere else at the price. They arrived very promptly and I cannot fault the service. I had previously contacted the shop in Newcastle before I placed my order and they were very helpful.
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