Ordered a Sony Xperia U on the 10-07-12 and it’s now the 16th and it still hasn’t been dispatched. There postage lead times are slow, I’ve been listening to dance music on their telephone hold system for the last 25 minutes. I emailed them asking politely about expected delivery, there response was a short swift “it’s within lead times” of 2-4 days to dispatch it’s now the 6th day so they can’t even work to their own lead times. Needless to say I’ve cancelled my order and will be using a site I know and trust.
Have used Gerry’s several times now and always a great service with a speedy dispatch. Very helpful and friendly over the phone. You can also collect point for the things you buy which you can use against your next purchase for a discount or keep collecting them for a bigger discount later in the year. Customer service is top notch and that's just one reason why I'll use Gerry's again and again.
If a product is faulty or just not want you hoped it was, it’s so easy to return and either replace or refund, and there prices are very good to and even better if you catch a half price sale :-) love shopping here.
Ibrahim Hublou found this review useful
PLEASE don't touch this company no matter how desperate you are!!
£100 loan has now gone up to nearly £700 making it impossible to pay. There penalty charges are ridiculously high and by day 3 of late payment you will not be able to pay the debt!!!
They are just legal loan sharks!!!
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