I contacted BHL to supply a particular central heating part as advertised on their website.
Imagine my surprise when i was contacted by my local PTS Plumbing Merchant saying they would deliver my part in a few days. They had been contacted by BHL to deliver said part then invoice BHL. Makes me wonder why BHL advertise the service if they then employ a third party to deliver.
I purchased 2 Ryobi Li-ion batteries, sadly they were both faulty. When i emailed & asked for a call back to complain, they did the next day & despatched replacements the same day & collected the faulty ones. Very impressed with the spot on customer service & will undoubtedly use them again.
I sent 5 used phones to Mazuma.
I received a pre-paid package as promised & got my Argos reward card 2days later.
If only life was this simple!
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