mega´s profile

Reviews (7)

Littlewoods

worst company ever.

bought item using my debit card. that means money is definetely gone but i used a code to get some discount . instead of giving me discount and dispatching the item they cancelled my purchase. horrible horrible experience when calling their customer service. isme , littlewood and very are same company and doen't care about customer satisfaction. definetely not recommended. better stay away from them.

Isme

worst company ever.

bought item using my debit card. that means money is definetely gone but i used a code to get some discount . instead of giving me discount and dispatching the item they cancelled my purchase. horrible horrible experience when calling their customer service. isme , littlewood and very are same company and doen't care about customer satisfaction. definetely not recommended. better stay away from them.

Virginmedia

useless customer service

Had problem with the broadband, contacted them, an indian guy said ok i would credit u with 12£ cos the internet will be down for more than seven days. no sign near that date then called again , another guy ok i will give u 7 quid cos it's been many days and want to make you happy , if i hadn't called them on that date, they wouldn't even know and could extend for months. now i have bill which is giving me only about 7 pounds. called them again. lady put me on hold for about 20 min. then the manager says thats the amount we can put by calculation. I don't know if there mouth is speaking or their ...... they don't even keep the note of what has been promised. haha virgin media. aweful internet connection while playing games on ps3 too. keeps lagging and disconnects frequently. they don't know what we lost in 7 or 8 days when you don't have internet. u can't stay without it for 10 min for sure.
Big question....Did your system ignored that indian guy's words? oh common.

Three

awful

if you like spending your whole day talking to someone just to sort out a problem then go for it.

John Mathews found this review useful

Very

nono

ordered item but they just cancelled all of them giving me 10% discount code by phone before cancelling it. what a awful company very is. i would not love to spend anymore time on very site anymore. and a customer service was pretending as if s/he was gonna help me sort out my cancelled item but got lost saying please order next time. why would i?
After contacting them after they left comment below, they disappearted after few email. wow.

19 August 2013

Reply from Very.co.uk

Hi Mega,

We are sorry to hear of the poor service you received.

If you would like us to help you in any way please email your details to Network@VeryHQ.co.uk

Many Thanks

Layla
Very Network Team x

cleverboxes

awesome customer services. thank you

ordered an item which was on sale due to mis-pricing. a huge percentage of discount due to mistake. i received an email saying it was a mistake and my money would be refunded but after few days they sent me mail saying it will be fulfilled although it was an mistake. and i received within a day. great great service. i would love to place orders in future from them. highly recommended. and really trust them for the service.

Tesco

collection

ordered a car seat for collection in beckton thinking that would be nearest, i was sent email confirming that the item will be there on 24th july, went there after 4 pm on 25th july and was damn surprised that the item is in canary wrafe, then i called the customer service spending some amount from my phone, and now they confirmed me that it's their mistake so they would send the item to my home without any charge. waited till 28th july cos the woman told me the delivery date 27th july. then i called again and found that the item is still there, wanted to talk to manager to complain and a rude woman claimed that she is the fucking manager and wouldn't listen to me. went there to canary wrafe to collect , and the store keeper told me nothing with that reference number is there, he called the c service but still couldn't find it cos that was not in their system. then i told them i';t's a car seat and should be fking big. then he searched it and took all my id, photocopy of my ref no. etc. such a waste tesco is. i was late at my work for 2 hours because of this sht tesco and nearly kicked out of my job. if tesco would be a certain person i would slap him. never had a problem like that before with others like argos etc.

mega´s profile

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mega
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Male, 1984
london, United Kingdom

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