Easy to reach and speak to a representative, unlike EBay. Back up their products, unlike EBay. Concerned about fraud, unlike EBay. Polite unlike EBay. Basicly the anti-EBay, which is a good thing.
I purchased a new Apple Time Machine on EBay. I received a used one, the warranty had been activated previous year. Seller was abrasive and told me that EBay would just make me return it. Well after going thru a 2 week process, she was right. Ebay did not care about the fraud never even researched it. Told me to return the item at my cost. I objected and was hung up on. This company cares about money only and are not customer service oriented. Any company that does not police its sellers is worthless in my mind. You never know what u will get from sellers because EBay has no bite.
Jullie C. found this review useful
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