Jan´s profile

Reviews (5)


Always perfect and trustworthy!

Price is always suprise and when there's a problem with the hotel, they solve everything to your satisfaction. Good service.

Groupon UK

my money is gone, but the goods nowhere over month

I've ordered goods through Groupon and immediately paid. Groupon promises to send the goods within 5 working days, but now I'm waiting over month. I constantly am sending emails to Groupon, but I get a reply that the goods arrive in a few days. This is incredibly stupid. If you want to have a quiet nerves, leave Groupon.

26 November 2013

Reply from Groupon UK

Hi Jan,

Please send an email to sm.support@groupon.co.uk and we will investigate what has happened. We sincerely apologise for the delay in you getting your product. Please also put Trustpilot in the subject line. Thank you, Groupon UK.


fast and cheap

Fast and cheap transfer of money. Nothing complicated, payment order is created in less than five minutes.


horrible customer service!

Refrigerator delivered other company than I was told over the phone two days before.
When the driver arrived, he told us: ‘’you have a refrigerator in a car, you must to take refrigerator yourself by own hands, I have no trolley and I'm alone, I am just driver...’’
This is absolutely unacceptable, refrigerator weighs about 100 kg and we had to remove refrigerator from car by own hands (could become a serious injury)!! And a driver parked the car 30 meters from the restaurant!! When we told to driver that it is not normal, he told us: ‘’it is not my problem, it does Nisbets ...’’ I was shocked!

Another problem was with customer service on the phone. I complained the method of delivery, but I was told that it's my problem! Your ''clever'' an employee told me that I should go buy a trolley and than I can remove refrigeratort from the car!!!!!! Arrogant and stupid answer! I paid my money Nisbets, so Nisbets is responsible for the correct and safe delivery!

Grooves Inc.

Fast delivery, excellent customer care!

Extremely fast delivery! Within three days from Switzerland to the United Kingdom.
We will definitely use their services in the future.

Jan´s profile

profile image of Jan
Male, 1988
United Kingdom