Having read so many poor reviews of this company I was really worried when our mattress did not get dispatched in time to be delivered on the promised next day schedule, with no word from the seller. However, it did come the next day, when communication was fine and the couriers, Nightfreight were excellent (despite more poor reviews!). The mattress is superb, top quality and a very good price, less than half the price being charged by a national retail giant. Very pleased; better information and realistic delivery timetables would make my rating excellent instead of good!
When I learned that Nightfreight were delivering our new mattress I was somewhat concerned to read all the negative reviews here; however they were brilliant. The driver phoned first thing in the morning to tell us what time they would be delivering, and again 2 minutes before arriving at the end of our lane to enable us to get there and collect the mattress (the lane is too narrow for big wagons); he was really helpful and polite too. Thanks Andy!
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