Order process was simple enough, communication was good via email.
Prices seem good comparatively until we get to the shipping which seems to be a standard charge of £3.95 which is a bit steep when ordering a few small items. (Royal Mail Recorded signed for)
Have used dialaflight on a number of occasions over the past 6 years or so and have always had a good experience.
The staff know what they are talking about and work hard to accommodate your requirements and in my experience have often found flight deals cheaper than what was on offer online.
Site is good overall, feels secure, easy to use and has more information than you could possibly need from how many top prizes of various scratch cards to how to count sequentially.
Easy to add funds, easy to remove funds, minor wins automatically paid to your account balance, easy to spend funds too which I guess is what they are trying to achieve ;)
My main complaint or bugbear:
When you do win on one of the draw games (lotto/euromillions etc), the ALERT stays on your account for a month, there is no way to mark as read, delete or archive the message so every time you log in you have "1 Message or Alert" displayed in the account info panel.
You think you've won and the years of slavery are over but then you read the message and it's the same FAILVICTORY of £4.40 from 3 weeks ago!!
1) Says Malyasian Company
2) Domain registered in USA
3) Owner lives at an airport in the states miles from anywhere
4) Doesn't accept credit cards - have to wire money to them.
5) Always undercut all other competitors by about 10%
More information @ http://forums.moneysavingexpert.com/showthread.php?t=3327782
Shaun Duffy found this review useful
Had a problem with a pair of Carve sunglasses, the sidearm screw abandoned ship.
Sent them back and received a replacement pair a few days later, friendly and professional customer service team were in constant contact via email.
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