I was recommended by a friend, and was quite impressed with the products. When I placed my first ever order though, their website crashed after I made the payment but the order never went through. Then I had a bit of trouble getting the order sent through to them. It took them quite a few days to dispatch the items so the longest I had to wait for items ordered online. Once the items were received, I had to return one due to it not fitting. They received the returned item, but then "forgot" to refund me :). It was quite an experience :)
I was amazed at the selection of products. I bought quite a few products, and will return for sure. The only thing they could improve on is the time the delivery takes, even with standard post. Other online retailers deliver more speedily, for the same charge of p&p.
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