Peter B. Southampton´s profile

Reviews (1)

Luxury Nook Ltd

Disapointment on delivery.

Having ordered my new bathroom from you I was quoted a delivery of 3-5 working days. The order was placed on 19th August so arranged for fitters to be on site on 30th August. Giving plenty of time for the delivery you would think. When I contacted you on the 30th when I had fitters but no bath I was told its with the carrier and I would have to contact them. Dispite the fact I feel this was something you should have done as my order was eith you I relented and called them myself, to be told they didnt know when it would be delivered and they would call me.
Its now 31st and no call has been received as yet.
I find this kind of sevice totaly unecceptable. Having taken my money the customer service has been nothing short of POOR.
Please be assured I will think long and hard before ordering anything from you in the future.

Peter B. Southampton´s profile

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Peter B. Southampton
United Kingdom