I ordered 100 Slimline DOUBLE DVD Cases. I received 100 Slimline SINGLE DVD Cases, of which 20 were damaged due to poor packaging and/or mishandling by the carrier.
I complained via email. Within the hour I received a telephone apology from Jamie followed by email confirming despatch of correct goods as ordered. Within 48 hours
I have taken delivery of 100 Slimline Double DVD Cases, in pristine condition, delivered by Royal Mail tracked.
I congratulate 3000rpm and Jamie in particular, on their excellent customer service.
I wanted a particular gift for my Wife's birthday, which is on Christmas day. I didn't hold out a lot of hope, as this particular item appeared to be out of stock throughout the country, and indeed with the manufacturers.
Particular thanks to Lauren, and the staff at David Shuttle, who pulled out all the stops to procure this special gift which was delivered today (20th December).
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