Audioaffair

Excellent Customer Service

I bought an Audiolab 8200 CDQ from Audioaffair, quite frankly because they had what I was looking for in stock, and at a reasonable price. It was delivered the next day.

The unit behaved flawlessly for a month, but then developed a rattle on its left channel. I called Audioaffair who immediately arranged for a next day pickup at their expense, and who also shipped me a loaner to use while my unit was being repaired.

Compared to a lot of UK Customer Service, which as a rule is terrible, I was most pleasantly surprised.

If what you are looking for is strong after purchase support, Audioaffair, at least in my experience, is as good as it gets.