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Reviews (1)

Audioaffair

Excellent Customer Service

I bought an Audiolab 8200 CDQ from Audioaffair, quite frankly because they had what I was looking for in stock, and at a reasonable price. It was delivered the next day.

The unit behaved flawlessly for a month, but then developed a rattle on its left channel. I called Audioaffair who immediately arranged for a next day pickup at their expense, and who also shipped me a loaner to use while my unit was being repaired.

Compared to a lot of UK Customer Service, which as a rule is terrible, I was most pleasantly surprised.

If what you are looking for is strong after purchase support, Audioaffair, at least in my experience, is as good as it gets.

Nick´s profile

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Nick
Reviewer
Male, 1949
Meigle, United Kingdom

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