From beginning to end, this has been a positive experience.
I ordered online and was kept informed by email of the status of my order which arrived on the date stated. I had a query about some fittings but this was resolved very quickly over the phone and replacements are in the post.
Although the shelf units I have bought are from the very cheapest range, they go together very easily and are very sturdy. My garage will soon be super-tidy!!
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